Fast dispatch
EDGE orders usually leave the warehouse within 24 hours.
ONE BLADES
ONE BLADES
FOR
SUPPORT
LEARN
SHIPPING, RETURNS & WARRANTY
Clear before, during and after delivery.
Free worldwide EDGE shipping, clear import support, straightforward returns and a lifetime warranty against structural manufacturing defects.
Free EDGE shipping
Complete EDGE systems ship worldwide at no shipping cost.
Lifetime warranty
Structural manufacturing defects are covered for life.
01 · SHIPPING
From ONE Blades to you.
Free worldwide shipping
Complete EDGE orders ship free. No shipping fee is added at checkout.
Calculated at checkout
Wheels, bearings, picks and replacement parts may carry a shipping charge based on the destination.
Usually 4 to 10 days
Delivery time depends on the destination, customs clearance and the local carrier.
Tracking information is sent by email after dispatch.
Some orders arrive sooner, but all delivery dates remain estimates rather than guarantees.
Customs processing, carrier delays and local delivery conditions can affect the final arrival date.
Available shipping destinations are shown at checkout. Contact ONE Blades when your country is not listed.
02 · IMPORT DUTIES
Local charge. Full ONE Credit.
Some countries charge import duty, VAT or local tax when an international order arrives.
These charges are set by local authorities or carriers. They are not added by ONE Blades.
Pay any required charge to the authority or carrier handling the delivery.
Email your paid receipt and order number to support@oneblades.one.
View previously reported import charges
| Country | Previously reported charge |
|---|---|
| United States | $57 online or $69 through the courier |
| United Kingdom | £88.20 |
| France | €108 |
| Ireland | €118.51 |
| Slovakia | €108 |
| Poland | 516.55 PLN |
| Hungary | 44,668 HUF |
| Switzerland | 58.60 CHF |
| Australia | $0 reported |
| Indonesia | Approximately $115, with significant variation |
| Mexico | 4,386.78 MXN |
| United Arab Emirates | 237.34 AED |
| Austria | €88.15 |
These are previous customer reports, not quotes or guarantees. Local rules, declared values, exchange rates and carrier fees can change the amount due.
Import charges are not refunded to the original payment method. Verified eligible charges are issued in full as ONE Credit (store credit) according to the current policy.
03 · RETURNS
Fourteen days. Unmounted Return.
A standard return must be requested within 14 days of delivery.
RETURNABLE
- 01 Unused
- 02 Unmounted
- 03 In original condition
- 04 In the original packaging
NOT RETURNABLE
- 01 Used or mounted frames
- 02 Custom or personalized items
- 03 Items returned in non-resellable condition
Return shipping is the customer’s responsibility.
To request a return, email your order number and photographs showing the item’s condition.
Request a returnEuropean Union right of withdrawal
Customers in the European Union have a legal right to withdraw from an order within 14 days of receiving it.
This is separate from the standard unused and unmounted return policy.
You may inspect the product as you would in a shop. A refund may be reduced when handling causes a loss in value beyond what was necessary for inspection.
Tell ONE Blades that you are withdrawing, then return the product within 14 days of that notice.
Return shipping remains the customer’s responsibility. Eligible refunds are issued to the original payment method in accordance with applicable withdrawal rights.
Request an EU withdrawal04 · ORDER ISSUES
Wrong size, damage or an incorrect order.
Return and reorder
ONE Blades does not process direct exchanges.
An unused and unmounted item can be returned within the return window before a new order is placed.
Contact us within seven days
Report damaged or incorrect orders within seven days of delivery.
Include the order number, product photographs, packaging photographs and a clear image of the shipping label.
05 · WARRANTY
Lifetime Engineering Warranty.
Every EDGE frame is covered against manufacturing defects affecting the structural integrity of the frame body.
Structural manufacturing defects
Defects in materials or manufacture that compromise the structural integrity of the EDGE frame body.
Wear, misuse or accidental damage
Normal wear of wheels, bearings, picks and other consumable components is not covered.
Damage caused by misuse, accidents, unauthorized modification or incorrect installation is also excluded.
Warranty claims are reviewed individually. Photographs and order information may be required.