FAQ

What is ONE Blades EDGE

ONE Blades EDGE is a high-performance inline figure skating frame engineered through design, geometry, and excellence.

It is built around how skaters actually move, progress, and train. Long-term consistency, durability, and skater-first principles are at the core.


Who are ONE Blades EDGE for

ONE Blades EDGE is designed for skaters who want consistency, progression, and a system that grows with them.

This includes developing skaters, advanced skaters, creators, and coaches.


Is ONE Blades EDGE inline or ice

ONE Blades EDGE is engineered specifically for inline figure skating.


Do I need special boots

ONE Blades EDGE is compatible with standard figure skating boots when mounted correctly.

Professional mounting is always recommended.


How does sizing work

Each ONE Blades size is engineered to cover multiple boot lengths within a defined size range.

Detailed sizing guidance is provided on the product page.


Is there a warranty

Yes.

ONE Blades frames are covered by a lifetime warranty against manufacturing defects for the original purchaser when purchased directly from oneblades.one.

Consumable components and damage from misuse are not covered.

Second-hand purchases are not covered.

Full terms are available on the Warranty page.


What is the 14-Day Confidence Guarantee

You may return unused, unmounted frames within 14 days of delivery for a refund.

Return shipping and import duties are the customer’s responsibility.

Mounted or used frames are not eligible.


Can I cancel my ONE DROP order

ONE DROP orders are final once placed.

Orders cannot be cancelled during the live drop window. This protects milestone rewards, order-based bonuses, and creator commission tracking.

The standard return policy applies after delivery for unused, unmounted frames only.


When will ONE DROP orders ship

ONE DROP products are manufactured after the drop closes.

Estimated shipping windows are listed on the product page and at checkout before purchase.

Shipping timelines are estimates, not guarantees.


What’s included with ONE Blades EDGE

Every ONE Blades frame includes:

Free shipping on orders $299 USD and above

Lifetime entry to ONE Blades hosted competitions. Event structure and schedule may vary by year

Access to ONE World Firsts recognition for verified achievements

Access to the ONE Creator system. Participation is optional


What is the Creator Program

The Creator Program allows skaters, coaches, and parents to earn through tracked referrals and long-term contribution inside the system.

Participation is optional.

Earnings are based on verified referred sales and lifetime contribution.


What are World Firsts

World Firsts recognise verified first-ever achievements performed on ONE Blades.

Eligible creators may earn recognition and rewards.

Full criteria are outlined on the World Firsts page.


Will I need to pay import duties or VAT

Some countries apply import duties or VAT on international orders.

These charges are set by your local customs authority, not by ONE Blades.


Does ONE Blades add extra fees after checkout

No.

We do not add customs fees, handling fees, or surprise charges.


What happens if I am charged import duties or VAT

If you are charged import duties or VAT, contact support with proof of payment.

Verified import charges are issued back as store credit equal to the amount paid.


Is this a cash refund

No.

Import reimbursements are issued as store credit, not cash.


Is store credit automatic

No.

Store credit is issued manually after verification to maintain fairness and prevent abuse.


Can I resell my ONE Blades

Yes. Frames can be resold.

Warranty coverage, serial support, and creator eligibility do not transfer to second-hand owners.


Is ONE Blades safe

Skating carries inherent risk.

ONE Blades products are designed and tested for performance and durability. Proper mounting, setup, and responsible use are essential.


Where do you ship

ONE Blades ships internationally.

Shipping availability and timelines vary by region.


Who do I contact for support

For questions or support, contact support@oneblades.one.